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Seamless Solutions is a leader in office equipment industry from the single MFP placement to managing a fleet of thousands of devices. Seamless has pioneered processes and technology to decrease down time and increase customer satisfaction, including automated dispatch, remote diagnostic, integrated meter collection, auto customer notification and surveys, and many other steps. One item Seamless solutions prides itself on is the loaner and replacement policy. Seamless will have a loaner in your office 48 hours from the time of your 1st call if the technician could not repair the issue. In addition Seamless will replace any machine that is not repairable or is problematic to the customer.